Refund & Return Policy

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If you are not entirely satisfied with your purchase, we’re here to help.

Please ensure to inspect your order against your approved artwork prior to confirm we have produced your order exactly as your approved artwork.
Please contact us immediately if you have any issues with your order.

You can call us on +44 (0) 207 971 1344 or you can send us an email to You will need to quote your invoice number when you contact us.

We may ask you to send us pictures of the goods that you received or request that you send the goods back to us. Once we have inspected the goods and satisfied that there is a a major difference between your finished product and approved artwork or any other major fault, we will offer to remake the goods for free or a partial or full refund will be given depending on the issue.